80 Reviews

5 Star Service

Thank you to Angela and all the team at Simon Miller. Every aspect of our purchase was handled with great care and with excellent communication. You can use Simon Miller knowing that you are in safe professional hands.

By Ian & Carol - 11.01.18

"Her Kindness, Positivity And Good Communication"

Lucy has been a shining light in what has been a very tricky sale. My house had three other parties involved; Maidstone Borough Council, Kingswood Parish Council and Orbit Housing Association. She was able to communicate clear and concisely to my eventual buyers the situation and kept them on-side at all times, something that lesser agents I think would have just given up on. My sale was different to many others and Lucy showed her ability to deal with a confusing situation that was essentially out of her hands. Her kindness, positivity and good communication made me feel confident throughout and I think she deserves special commendation for her tenacity and professionalism. She has been brilliant!!

By Her kindness, positivity and good communication - 29.10.17

'Went The Extra Mile For Us'

We would like to say a great big thank you to Lucy!!!.. You were invaluable to us on this conveyancing experience. You went the extra mile for us. You always returned our phone calls (knowing how neurotic we were about this!!..chuckle.) & you were such a delight to deal with. The one thing we like about your branch of Simon Miller, was the personal touch & it made such a difference to us. We would also like to add how invaluable Richard's guidance to us was. He helped us so much along this journey. All in all, we will always hold Lucy & Richard in the highest regard and with great fondness. It was a pleasure to have them acting for us. We will have no hesitation in recommending them to others...Fond regards to them... Brian & Margaret (Amondson).....xxxxxxx

By Went The Extra Mile - 06.10.17

"The Attention Given Was Excellent"

Once I found a long searched for property to buy, then subsequently put my own house on the market - both with Simon Miller & Company, Lucy was polite, helpful, cheerful and very professional throughout. The attention given and updates as proceedings went along were excellent and having moved on several occasions, I found this to be the quickest and least stressful transaction of all. I would highly recommend Lucy and the staff at Simon Miller and if required again would use them as my local Estate Agent.

By The Attention Given Was Excellent' - 22.09.17

"Easily Contactable"

We have just purchased our first property through Simon Miller with the assistance of Sam. Throughout the process Sam was easily contactable and made the whole exchange seem really simple. Having absolutely no experience of working with an estate agent or purchasing property, knowing that we could go to Sam with any questions or queries-big or small- really put us at ease. Even with a follow up phone call after we had collected the keys to make sure everything was ok. Sometimes It's the little things that leave the best impressions. So a huge thank you to Sam and all at Simon Miller for helping us become home owners.

By easily contactable - 18.09.17

"This Estate Agency Is Better Than Any Other We Have Dealt With"

Lucy dealt with us through a tricky purchase. She was always courteous and polite and as helpful as she could be. This estate agency is better than any other we have dealt with. We would highly recommend them.

By This estate agency is better than any other we have dealt with. - 15.09.17

"The Service That I Have Received Was Excellent"

I am very pleased that Richard persuaded me to sell with Simon Miller, originally I had cancelled his appointment after having several other agents round, but it was refreshing to meet someone who actually cared if they sold your house or not. The service that I have received was excellent and the whole team were professional and friendly at all times, nothing was too much trouble. My house was sold within weeks of going on the market and although my chain turned out to be a lengthy and problematic one at times, throughout the while process I was updated regularly by Lucy, she worked so hard chasing up solicitors and nothing was too much trouble for her at all. I was so impressed by this young lady (and Richard!) I would definitely recommend Simon Miller.

By The service that I have received was excellent - 13.09.17

"5 Star Service From All Staff at the Bearsted Office"

We received a 5 star service from all staff at the Bearsted office. Both Richard and Rebecca guided us expertly through the whole process from start to finish.They managed to bring a large number of potential purchasers to our property in a trying and flat sales period. Rebecca and Richard contacted various parties down the chain with total professionalism and always kept us informed. We cannot thank them enough and would strongly recommend their expert services to sellers in the Grove Green and Bearsted property market.

By 5 Star Service From Bearsted - 13.09.17

"Within 48 Hours Alex Had Arranged 9 Viewings (Against The Other Agent's 1...)"

Highly recommended! Having found our dream bungalow in my daughter's road we were extremely anxious as we didn't want to lose out. The race was on to get ours sold. We called two agents and went joint agency. Alex from Simon Miller understood our situation and came out to us the same day to get us on the market. Within 48 hours Alex had arranged 9 viewings (against the other agent's 1...) and within 3 days Alex had agreed a sale to a cash buyer £25,000 over the asking price and less than a month later thanks to the agents pushing, we are now about to exchange contracts. The speed and efficiency shown by Simon Miller has not only helped us to secure our new bungalow but has given us a fresh lease of life in a home that is a lot more manageable. Thank you so much!

By 9 Viewings Arranged Against 1 From Other Agent - 30.08.17

"Remarkably Relaxed and Stress-Free"

From our initial phone call with Lucy, the meetings with Richard, and all the other conversations with the rest of the staff, we have been treated with the utmost professionalism and friendliness. Selling a house as an executor had the potential to be really stressful. It is a credit to the team that our experience has been remarkably relaxed and stress-free. Every question was answered, every call returned, and we were kept fully updated throughout the various stages of the sale.

By Remarkably relaxed and stress-free. - 24.08.17
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