96 Reviews

PROFESSIONALISM, CONDUCT, ATTITUDE AND COMMUNICATION

RIGHT THIS IS SO EASY...A HUGE MASSIVE THANK YOU TO DAN FOR ABSOLUTELY EVERYTHING FROM START TO FINISH...SIMON MILLER AS A COMPANY WOULD GREATLY DISAPPOINT US, IF DAN DOES NOT MAKE PROMOTION, THE WAY HE HANDLED OUR SALE, WAS ABOVE AND BEYOND THE CALL OF DUTY FOR PROFESSIONALISM, CONDUCT, ATTITUDE AND COMMUNICATION....HE IS GREATLY WORTH HIS WEIGHT IN GOLD..SORRY FOR THE CAPS, BUT PERSONALLY I DONT CARE, I WANT THIS TO BE SEE, HEARD AND ACTED UPON....KEITH CHURCHMAN AND SANDRA TOWNSEND....

By - 13.05.18

"Friendly Made Her Feel at Ease and Were Reliable Efficient and Professional"

After exchanging contracts on two properties today and purchasing one as part of a long chain we felt compelled to review the team at the Larkfield branch of Simon Miller . Professional , knowledgeable , friendly , exceptional , understanding and supportive throughout the whole process , just a few words that describe the Larkfield team . Dan and Simon worked extremely hard representing my mother’s sale . They were friendly made her feel at ease and were reliable efficient and professional . We can’t thank Georgie Vincent The senior sales manager enough whom without we would not of survived the roller coaster stressful ride of moving . Georgie was the link who held the whole chain together ! There for us every step of the way , professional trustworthy reliable , informative and honest from the first moment when putting our property on the market to the final hours of exchange . Andy her colleague was crucial in the process too informing us of updates and working tirelessly to ensure the process continued to progress . Georgie always worked above and beyond her role in the process . We thank the whole team . Words can not express how grateful to Georgie we are without her we would have been subjected to only the incompetence of the solicitors and conveyances iinvolved . I will be recommending Simon Miller to anyone who is planning to move . THANKYOU ❤️ Jo and Peter Curtis and Angela Perry

By - 09.02.18

"Professional and Knowledgeable Service"

Thank you very much Lucy for your professional and knowledgeable service. We found her approachable and efficient. Throughout the process she was easily contactable and she kept us informed about the progress with other parties on our chain.

By - 30.01.18

"Friendly, Helpful and Professional"

Great service from everyone at Simon Miller. Friendly, helpful and professional on what has been a long and painful house selling process! Would definitely use again and recommend.

By - 27.01.18

"Polite and Efficient at all Times"

We found Lucy to be polite and efficient at all times and very attenitve through our house buying purchase. We are now in the final throws of our purchase and would not hesitate to recommend Simon Miller and expeically Lucy

By - 25.01.18

"Her Excitement and Enthusiasm"

I am in marketing/sales and have come to appreciate that listening is a skill that many of us do not possess. However, Amanda Gates at the Headcorn branch, not only listened, but took to heart my desires for the perfect property, and within a week she found it!! Her excitement and enthusiasm in finding me the right property truly gave me the sense that her happiness is derived from bringing happiness to others. Amanda is professional; responsive; attentive; and so very personable. She takes her job very seriously, as do all the staff at that office, and I cannot speak highly enough of my experience so far. This is my first experience of buying a home, and Amanda is proving to be a guiding light on this journey. I would highly recommend touching base with this office and let them work their magic as they have for me!

By - 24.01.18

"Nothing Was Too Much Trouble"

We have just exchanged on our new home and we can't praise Georgie and the team enough, nothing was too much trouble and she always dealt with anything in a very timely manner which really helped us through the whole process. Any queries we had were answered either the same or the next day and we were always kept updated about progress. Thank you for all of your help! Abby & Mark Beeching

By - 16.01.18

"Went Above and Beyond"

Simon Miller have been very helpful with our move. Lucy White went above and beyond to help and keep us informed on the progress and she wasn't even our estate agent! Will definitely want to use Simon Miller for our next move! Thank you for all your help.

By - 15.01.18

"Very Professional and Positive"

Having lived in our home in Bearsted for 35 years, it was a huge decision to move to West Sussex to be nearer our children and grandchildren. We are so pleased we chose Simon Miller to help with the emotional process of selling our beloved family home, as it was a long process from 30th July 2017, until January 2018, due to both ends of our long chain having problems. However, we retained our buyers, who were introduced by Simon Miller, and successfully purchased the property we'd chosen in May 2017. Richard Long was very professional in managing our expectations with regard to a realistic selling price. The staff in general were all very helpful, but Lucy White was brilliant in making us feel confident that all would be well. She regularly kept us informed of any progress, and always returned phone calls promptly, and actually recognised our voices so knew our case without our having to explain the details every time we called. She was very professional and positive when conducting viewings, and we had no negative feedback from prospective buyers, only that the house didn't quite meet their particular needs. We are thrilled that Simon Miller introduced us to a lovely young family with two daughters under 5 years old, who have "stuck with us" since their offer in October 2017. They will replicate our family unit when we moved here, except our daughters were 7 and 5 years old. They absolutely love our property as much as we do, and can't wait to move in. We now look forward to the next chapter of our lives, knowing our home is in good hands.

By - 13.01.18

"We Are So Pleased We Chose Simon Miller"

Having lived in our home in Bearsted for 35 years, it was a huge decision to move to West Sussex to be nearer our children and grandchildren. We are so pleased we chose Simon Miller to help with the emotional process of selling our beloved family home, as it was a long process from 30th July 2017, until January 2018, due to both ends of our long chain having problems. However, we retained our buyers, who were introduced by Simon Miller, and successfully purchased the property we'd chosen in May 2017. Richard Long was very professional in managing our expectations with regard to a realistic selling price. The staff in general were all very helpful, but Lucy White was brilliant in making us feel confident that all would be well. She regularly kept us informed of any progress, and always returned phone calls promptly, and actually recognised our voices so knew our case without our having to explain the details every time we called. She was very professional and positive when conducting viewings, and we had no negative feedback from prospective buyers, only that the house didn't quite meet their particular needs. We are thrilled that Simon Miller introduced us to a lovely young family with two daughters under 5 years old, who have "stuck with us" since their offer in October 2017. They will replicate our family unit when we moved here, except our daughters were 7 and 5 years old. They absolutely love our property as much as we do, and can't wait to move in. We now look forward to the next chapter of our lives, knowing our home is in good hands.

By - 13.01.18
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